
treat your nails to luxury

![]() | ![]() | ![]() |
|---|---|---|
![]() | ![]() | ![]() |

Frequently asked questions
Contact us immediately. If time permits, we will proceed with your service. Otherwise, we may need to reschedule.
Cancellations require at least 24 hours notice to avoid losing your 30-dollar deposit.
Yes, a 30-dollar deposit is required and applied to your service on the day of your appointment.
The deposit secures your appointment, ensures resource allocation, and minimizes no-shows.
Yes, we do. However, booking in advance is recommended to ensure availability.
You are welcome to bring older children. For safety reasons, we do not recommend bringing very young children.
Yes, friends and relatives are welcome to accompany you. If they want a service, please book in advance.
No, for the comfort and safety of all clients, pets are not permitted.
We accept cash, e-transfer, debit, and credit card to make your experience convenient.
No, taxes are not included and will be added separately at the time of payment as per local tax regulations.
No, gel polish removal is included in the price of your service.
Yes, our nail technicians wear Personal Protective Equipment (PPE) to ensure a safe and hygienic environment for both clients and staff. This includes face masks, gloves, and other necessary protective gear in line with health and safety protocols.
We prioritize your safety and cleanliness. Our tools undergo a rigorous disinfection and sterilization process.
- Disinfection. All tools are soaked in medical-grade disinfectant solutions to eliminate harmful germs.
- Ultrasound Cleaning. After disinfection, tools are cleaned with an ultrasonic machine, using sound waves to remove debris.
- Washing. Tools are thoroughly washed with brushes and water to remove any remaining residue, then dried completely.
- Sterilization. Finally, tools are sterilized using high-temperature methods, such as a dry heat sterilizer or an autoclave, to ensure they are completely safe for use.
Yes, we use disposable items. This includes things like nail files, buffers, and other materials that are meant for single use. This ensures that every client receives fresh, clean items for their service, reducing the risk of cross-contamination.
Yes, it is safe to come to our salon. We have trained technicians who are experienced in dealing with such conditions. We will take extra precautions to prevent any further irritation or spread, and we encourage you to inform us of any conditions prior to your visit so we can accommodate your needs appropriately. However, we cannot treat warts.
No, UV gel polish is safe for your nails when applied and removed correctly. Our technicians are trained to properly apply and remove gel polish to avoid damaging the natural nail. If you follow proper nail care and maintenance, gel polish should not harm your nails.
Yes, we offer a 7-day warranty for services, excluding mechanical damage.
We offer high-quality hand and foot care products, including oils, scrubs, creams, and more.
Yes, you can request your preferred technician when booking.
Yes, we welcome male clients for manicures, pedicures, and other services.
Yes, free parking is available depending on your approach to the salon. If you are coming from the east side of Major Mackenzie, you can park under the arch, which is on the same side as our salon, and it will be on your left. If you are coming from Keele Street (south side), parking is available right in front of the salon, on your right side.
We are conveniently located at the intersection of Major Mackenzie and Keele Street. Our entrance faces Keele Street, and we are situated on the 2nd floor of the building.
Yes, complimentary Wi-Fi is available for all clients.
Yes, gift cards are available for any occasion and can be purchased in-store or online.
Yes, we offer group bookings for special occasions. Contact us to plan your event.
Currently, we do not offer these discounts, but follow us on social media for occasional promotions.






